Privacy Policy

Effective Date: January 15, 2026

Introduction

This Privacy Policy explains how vibrant-thicket collects, uses, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and handling your data responsibly.

Information We Collect

Information You Provide

When you interact with our website or request our services, we may collect:

Name and contact information (email address)
Service preferences and selections
Communication history and correspondence
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver the services you request
To communicate with you about your enquiries and our services
To improve our website and service offerings
To comply with legal obligations
To protect our rights and prevent fraud or misuse

Legal Basis for Processing

We process your personal data based on:

Consent: When you provide explicit consent for specific processing activities
Contract Performance: When processing is necessary to provide services you've requested
Legitimate Interests: When we have legitimate business interests that don't override your rights
Legal Obligations: When we must process data to comply with legal requirements

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service providers who assist with website hosting, email delivery, or other operational functions
Professional advisors when necessary for legal or business purposes
Law enforcement or regulatory authorities when required by law

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request copies of your personal information
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your personal information
Restriction: Request limitation of processing in certain circumstances
Portability: Request transfer of your data to another service
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at [email protected]

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

vibrant-thicket
127 Kingsway
London WC2B 6NH
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.